Refund policy

Returns & Refunds

We want you to love our dark designs, but if you change your mind, eligible items can be returned within 30 days of delivery.

How to return

  1. Log in at My Account and open your order
  2. Select Request a return, choose your items and a reason, add anything useful in the notes
  3. Wait for approval — we'll email instructions and a label where available
  4. Ship it within 7 days of getting the label or instructions

Don't send anything back before it's approved, or to any address other than the one we give you — we can't accept those. If there's no return option on your order, message us via the contact page. Submitting a request doesn't guarantee approval.

What we accept

  • Requested within 30 days of delivery
  • Unworn, unwashed, original condition
  • Tags still attached, where tags were supplied
  • No stains, odors, makeup, pet hair, alterations, or damage
  • Proof of purchase

We may decline returns that don't meet these conditions.

Who pays return shipping

U.S. returns. We send you a label once your return is approved. If you're returning for change of mind or size, the label cost comes out of your refund. The final charge can differ from any estimate — the carrier sets it after weighing and scanning the parcel.

No label available. We'll send you the return address and instructions, and you cover the postage. Use only the address we give you, keep your carrier receipt, pack the item well, and don't combine separate returns into one parcel unless we ask you to.

Return shipping is charged per parcel, not per item — so if you send three approved items in one box, you pay once. Original shipping you paid at checkout isn't refunded on change-of-mind or size returns.

Faulty, wrong, or misprinted items are covered separately below — you don't pay shipping on those.

Refunds

We refund to your original payment method once we've received and inspected the item. If something doesn't pass inspection, we'll contact you before deciding. Your bank may take a few extra days after we send it to show the funds.

What you get back: what you actually paid for the item after discounts, minus return shipping. Not the full retail price.

Partial returns and promotions

Where a discount was spread across several items, the returned item carries its share of that discount.

If returning an item means the rest of your order no longer meets the conditions of a bundle, quantity, or spend-threshold offer, we adjust the refund so the discount matches what you're keeping.

Example. You buy 3 tees at $40 each under a buy 3, get 20% off offer. You pay $96 — $32 per tee.

You return one. You're keeping 2 tees, and 2 tees don't qualify for the offer; at normal pricing they cost $80. Since you paid $96, your refund is $16, less return shipping.

If you're returning for size instead, and you pay the size-swap invoice by its deadline, you still end up with 3 tees — the offer stands and no adjustment is made. You're refunded the full $32, less return shipping, and pay $32 for the replacement.

Wrong size

We don't do exchanges. A size swap is a return plus a new order.

Select Too small or Too big as your reason and put the size you want in the notes — we won't guess. If you name a size, we may send you a checkout invoice for the same product in that size at the price you originally paid, subject to availability.

That new order:

  • Is separate, and goes into production only after payment
  • Uses normal shipping rates and the free-shipping threshold
  • Can't take additional discount codes
  • Isn't held or confirmed until you've paid
  • Must be paid by the date on the invoice

Price protection covers the same product in a different size only. A different color, design, or product is charged at whatever it costs when you order it. Asking for a size or receiving an invoice doesn't lock in your price on its own — the invoice has to be paid on time. No size requested means we'll process it as a standard return and refund under the terms above.

Faulty items

If something arrives damaged, misprinted, or isn't what you ordered, message us with clear photos of the item and the problem. We may ask for shots of the product label, packaging, or shipping label too.

Approved claims get a free replacement or a refund, and you don't pay return or replacement shipping. In most cases you won't need to send anything back — please don't mail it unless we ask. Claims after 30 days may take longer to review.

Fair use

We keep an eye on returns and claims to protect our customers and our business. If something looks off, we may pause a return, claim, or refund while we look into it, and ask you for more information.

Things that trigger a review: repeated claims that orders never arrived or items were missing, information that doesn't add up, returning something other than what was bought, repeat returns of worn or altered items, unusually high return rates, and misuse of discounts, promotions, or return labels.

If we find fraud or misuse, we may refuse the return or claim, restrict return privileges, decline future orders, or act on connected accounts.

Think we've got it wrong? Message us through the contact page and we'll take another look.